FAQ

What are the live and staging environments? The staging environment is the workspace of your selector. This is where you edit the selector, import data and save your work status. Changes that you save in staging are only visible to...

What types of questions are there? In of the Navigation Questionnaire you will find the following question types under New Page > Type : Buttons: Simple buttons for selecting an answer option, variants with and wi...

Which recommendation logic should I use? The logic that best suits your selector depends on the respective use case and the desired recommendation. During onboarding, the CSM team will help you determine the right logic. In principle,...

How do I integrate the selector on a website? To embed the selector in the desired position (e.g. as a WordPress plugin, Jimdo extension, etc.), please use the code snippet below (recommended ). Follow the instructions for your specific...

Where do I insert a tracking ID? In the workbench, click on Settings and under Tracking , select the desired tracking provider . Enter the ID in the field below. You can obtain the ID from your respective tracking provider. ...

How do I set the default language of the selector? You set the default language under Settings . In the General section, you can choose from the available languages in the dropdown Default language . ⚠️ Note: Setting the default...